How to Fix Touchpad Not Working HP EliteBook 840 G3?

The touchpad is a vital component of any laptop, and when it stops working, it can be incredibly inconvenient. If your HP EliteBook 840 G3’s touchpad has stopped working, you’re not alone. Many users have reported experiencing this issue and it can be incredibly frustrating.

Fortunately, there are a few steps you can take to try and get the touchpad back up and running again. In this article, I’ll walk you through some of the ways for troubleshooting your HP EliteBook 840 G3’s touchpad issues so that you can get back to work as quickly as possible!

Potential Causes For the Issue

Before attempting to solve the touchpad not working issue on your HP EliteBook 840 G3, it is important to have an understanding of the possible causes of the problem. There are several factors that could lead to the malfunctioning of the Synaptics touchpad on your laptop.

It is worth noting that some HP EliteBook models have touchpad buttons that can accidentally get turned off, causing the touchpad to appear as if it is not working. By knowing the different causes of the touchpad not working issue, you can better evaluate which potential solutions may work best for your specific situation.

There are a few potential causes for the touchpad not working on your HP EliteBook 840 G3. Some of them include:

  • A Corrupted Driver: The driver is what enables your computer to utilize the Synaptics touchpad, and if it is corrupt or out of date then it can cause issues.
  • An Outdated BIOS: If the BIOS is out of date then it can cause problems with the touchpad.
  • Disabled Touchpad: You might’ve accidentally disabled the touchpad of your laptop.
  • A Hardware Issue: There could be a hardware issue causing the touchpad to fail.

How to Fix Touchpad Not Working HP EliteBook 840 G3?

The first thing to understand is that the HP EliteBook 840 G3 uses a Synaptics touchpad, which can be complicated to troubleshoot.

The good news is that there are several potential causes for this issue and multiple ways of addressing it.

Fix #1: Enable Touchpad

One of the first things to check is if the touchpad has been disabled on your laptop. To check if the touchpad on your HP EliteBook 840 G3 has been disabled, you can explore a few options.

Firstly, you may want to check if there is a hotkey on your keyboard that disables the touchpad. This could be a dedicated button or a combination of keys that you need to press simultaneously. It might also have a small, orange light indicator with it.

Another option to check if your touchpad is enabled is to double-tap on the left corner of the touchpad. If the touchpad is enabled, double-tapping the left corner should produce a response.

Fix #2: Update Your Drivers

The touchpad on your HP EliteBook 840 G3 is controlled by a driver and if it is out of date or corrupt, then it can cause issues. To address this issue, you should try updating the drivers to the latest version available.

You can do this by visiting the support page of HP EliteBook 840 G3 and downloading the necessary touchpad drivers. Alternatively, you can use a third-party driver updater like Driver Booster and scan for any outdated drivers that need to be updated.

Fix #3: Update Your BIOS

Another potential solution is to update the BIOS of your laptop. If you are using a version of the HP EliteBook 840 G3 that was released in 2016, so your laptop might have an old BIOS. Updating the BIOS should help resolve any touchpad issues.

To update the BIOS, you can download and install the latest version of HP EliteBook 840 G3’s BIOS from the support page on HP’s website. You can also download and update BIOS directly from the BIOS settings.

Fix #4: Check Hardware Issues

Finally, if none of the above solutions work, then it is possible that you are experiencing a hardware issue. This could be as simple as some dust or dirt blocking the touchpad sensors or something more complicated like a broken connector.

In this case, you should take your laptop to an authorized HP service center and have them diagnose and repair any hardware issues with your HP EliteBook 840 G3.

These are just some of the potential causes and solutions for touchpad not working on your HP EliteBook 840 G3. By exploring these potential causes and solutions, you should be able to identify the root cause of the issue and apply the appropriate solution to fix it. If all else fails, you

Using External Mouse Devices

If none of the solutions mentioned above work, there is still an indirect fix for your touchpad issue. You can use an external mouse device to navigate your computer and perform tasks that would otherwise require a functioning touchpad. However, this fix comes at a cost of reduced portability as you would need to carry the external device around with you.

Using an external mouse is not a permanent solution, as it does not address the underlying issue with your touchpad. Moreover, it can be inconvenient and cumbersome. Nevertheless, it can serve as a short-term solution until you can get your touchpad back in working condition.


In conclusion, there are several potential causes for the issue of a touchpad not working on your HP EliteBook 840 G3. To fix this issue, you can enable and double-tap the left corner of the touchpad to check if it is enabled or disabled.

Additionally, updating your drivers and BIOS may help resolve any issues with your laptop’s touchpad as well as checking for any hardware malfunctions that could be causing problems.

As a last resort, you can use an external mouse device until you get the problem fixed but bear in mind that this is only a temporary solution.

Ultimately, by exploring these possible solutions and addressing them one at a time should lead to identifying the root cause and resolving it quickly so that normal operation resumes again soon.

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Mian Hassnain

Mian Hassnain is a technology enthusiast with a passion for all things tech. With a keen eye for the latest advancements in the field, Mian is always on the lookout for new ways to leverage technology for the benefit of society.

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